Questions & answers

We carry out a complete service, going through every detail — from the motor and battery to the spokes, chain and brakes. Wear is fixed before it becomes a breakdown, and the bike is returned in top condition.

We specialise in cargo bikes, but we service every cargo-bike and e-bike brand — no matter where you bought it. Babboe, Bullitt, Muli, Yuba, Cargobike, Riese & Müller, Humber and more.

Yes. With our mobile workshop we service your bike right where you are, anywhere in Malmö — or drop it off at the shop on Mariedalsvägen 46.

Absolutely — it’s exactly what we do best. We handle everything from simpler repairs and punctures to the motor, battery and electronics on both cargo bikes and regular e-bikes.

The easiest way is via Book a time on the home page, or call us on 073-630 69 03. We’ll find a time that suits you — in the workshop or at your place.

The bike is restored to a condition better than the original. The whole bike is dismantled, repainted, repaired and reassembled. Component quality is improved and adapted to current trends.

Any faults are fixed. All or part of the bike is dismantled, repaired and reassembled — performance improves noticeably and the parts that need it are replaced.

Gladly. Bring in your old bike and we’ll give it new life — good for you and good for the environment. With your own bike we’re happy to create something new and different.

It depends on the bike’s condition and how extensive the work is. Once we’ve seen the bike we’ll give you a time estimate before we start — get in touch and we’ll take a look.

We’re an authorised dealer for Riese & Müller, Babboe, Muli, Yuba, Humber and Cargobike. Every brand can be ordered through us — with service and warranty in our own workshop.

Yes. Book a test ride and we’ll help you get a feel for the bike and recommend the right model, motor and battery for your needs.

It’s one of our strengths. We go through how and where you’ll use the bike — number of children, load, distance and terrain — and match you with the right cargo bike or e-bike.

Yes, the manufacturer’s warranty applies to all new bikes — Humber, for example, gives a 10-year warranty on the frame. We handle service and warranty matters in our workshop in Malmö.

Yes. We restore classic bikes by hand and sell them with a warranty. Our stock changes all the time — get in touch and we’ll show you what’s in right now.

The same as our restoration: a 1-year warranty on a full restoration and a 3-month warranty on a partial one. Every bike is unique and gone over in our workshop.

Yes. We look after your entire bike fleet with planned service and ongoing maintenance at a predictable monthly or quarterly cost — instead of expensive emergency repairs. One fixed point of contact for the whole fleet.

For business customers we agree a guaranteed response time for urgent cases, so a broken bike doesn’t sit idle for weeks and your operation can keep rolling.

Yes. Our mobile workshop comes to where your bikes are — the depot, the yard or the preschool. You never need to drop off or pick up.

Absolutely. As an authorised dealer we help you choose the right cargo bikes for the job and build a fleet that lasts — with service and warranty through us.

With wrapping, every cargo bike becomes mobile advertising — your logo, your colours and your identity on the box’s sides, front and lid. We offer everything from a full branded wrap to simpler logo and decals.

Yes. We wrap new bikes you buy from us and brand your existing fleet so every bike gets the same professional look.

Absolutely. We replace damaged sections or re-wrap the whole box so the fleet looks as sharp as day one. The wrap also protects the box against scratches, dirt and UV.

We work by appointment so we can offer efficient, high-quality service to every customer. That is why a cancellation policy applies with at least 48 hours’ notice, counted from when the time and date have been confirmed between the customer and the workshop.

For cancellations with less than 48 hours’ notice, or if the customer does not show up without notice, a cancellation fee of 720 SEK applies. The fee covers the reserved working time and staff availability, as well as the slot that could otherwise have gone to another customer.

Santa Lucía Cyklar AB